Strategic Plan

The Interchange Illawarra Strategic Plan sets out our strategies and indicators of success in the four following areas:

• Delivering Quality Service
• Focusing on Sustainability
• Growing our Workforce
• Maintaining our Approach

To see our full Strategic Plan for 2021-2026 click here.

Our Vision

To support people with disabilities and their carers living meaningful lives.

Our Mission

• To partner with and assist people with disabilities and their carers.
• To deliver flexible, high quality support.

Our Values

• Collaboration
• Flexibility
• Innovation
• Reliability
• Respect