02 4227 1079
PARTICIPANT SERVICE EXIT REASONS
A participant may leave Interchange Illawarra for a number of reasons or circumstances including:
- Relocation to an area outside Interchange Illawarra ’s area of service delivery;
- Where the support schedule and service is no longer able to meet the Participant ’s needs or assist in achieving chosen goals;
- Transfer to another service provider;
- Lack of available resources, or funding;
- The death of a Participant using the service;
- The Participant is unwilling to meet the reasonable conditions required in their support plan and thus affecting the safe delivery of a service to the participant other Interchange Illawarra participants and the health and safety of the staff;
- Changes in the Participant ’s condition results in the support they require exceeds the skills and expertise Interchange Illawarra staff can deliver;
- There has been no contact between the Participant and Interchange Illawarra for a period of 3 months;
The Participant and/or family member/carer engages in behaviour which is unacceptable to Interchange Illawarra such as violence, abuse, aggression, theft or property damage; - Continued non-payment of service delivery fees incurred during support and services provided by Interchange Illawarra .